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José Andrés reminds operators of their crucial community role at Restaurant Show keynote

Andres discussed making opportunities from mistakes, getting back to basics, and leaning into the global responsibility

Joanna Fantozzi, Senior Editor

May 21, 2024

3 Min Read
Jose Andres at the National Restaurant Association Show
Jose Andres entertained and inspired crowds at The Restaurant Show keynote discussion.Joanna Fantozzi

Joanna Fantozzi

Chef, restaurateur, and Nobel Peace Prize-nominated global humanitarian, José Andrés, was the keynote speaker at the 2024 National Restaurant Association Show in Chicago. Despite his many accolades throughout his career, both as a chef and in his frontline food relief work with World Central Kitchen, Andrés emphasized the importance of simplicity, humility, and community in every restaurant operator’s lives and careers.

As an example of how chefs and restaurant owners need to roll with the punches and learn from their mistakes, Andrés told a story of how he was cooking a Spanish omelette live on TV, when he flipped the omelette high in the air, and it hit the camera equipment and was ruined. 

“When things don’t go as planned, you can feel like you are a failure, or you can change the name of the recipe,” he said, adding that on TV he acted like he was showing the audience what to make out of a broken omelette. “It shows that, even in failure, you have to keep going.”

While it’s true that you can't make an omelette without breaking a few eggs (especially if you flip a Spanish omelette on live television), one of the most crucial aspects to Andrés’ success, at least on the culinary side, is to honor your heritage and not dumb down cuisine for the average American palate. Andrés’ said he once asked his mentor about introducing Spanish cuisine to the American people and asked if he should change it for different tastes:

“Do I Americanize it? No, I do Spanish cooking the way people in Spain would be proud of,” he said. “I ask myself, ‘would my grandmother be proud of this dish before serving it?’ Sometimes keeping things fresh is about getting back to the basics.”

Of course, Andrés is well-known for more than just his Spanish cuisine at iconic restaurants like Jaleo and The Bazaar in the Washington, D.C. area and beyond. As a keynote speaker, the chef and humanitarian spoke about the importance of operators embracing their role on the global stage, as facilitators of community, and arbiters of change. 

“The word restaurant comes from the Latin word that means, ‘to restore’, so…how do we make sure our restaurants restore people?” Andrés said. “There are not many professions that unite so many parts of society…restaurants are beacons of hope.”

Andrés then encouraged the operators in the audience to look beyond themselves and their operations to use their platforms to make a difference in their communities. His famous non-profit organization, World Central Kitchen, for example, was founded out of D.C. Central Kitchen, which was created by a bartender as a solution for food waste at a local restaurant. What started out as a cost-saving measure and an opportunity to give back, then turned into a way to feed the homeless population of the nation’s capital, and give people within the industry a new purpose. 

“This is the power of food,” Andrés said. “We can handle our businesses, but then we can do far more.” 

Contact Joanna at [email protected]

About the Author

Joanna Fantozzi

Senior Editor

Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more than seven years of experience writing about the restaurant and hospitality industry. Her editorial coverage ranges from profiles of independent restaurants around the country to breaking news and insights into some of the biggest brands in food and beverage, including Starbucks, Domino’s, and Papa John’s.  

Joanna holds a bachelor’s degree in English literature and creative writing from The College of New Jersey and a master’s degree in arts and culture journalism from the Craig Newmark Graduate School of Journalism at CUNY. Prior to joining Informa’s Restaurants and Food Group in 2018, she was a freelance food, culture, and lifestyle writer, and has previously held editorial positions at Insider (formerly known as Business Insider) and The Daily Meal. Joanna’s work can also be found in The New York Times, Forbes, Vice, The New York Daily News, and Parents Magazine. 

Her areas of expertise include restaurant industry news, restaurant operator solutions and innovations, and political/cultural issues.

Joanna Fantozzi has been a moderator and event facilitator at both Informa’s MUFSO and Restaurants Rise industry events. 

Joanna Fantozzi’s experience:

Senior Editor, Informa Restaurant & Food Group (August 2021-present)

Associate Editor, Informa Restaurant & Food Group (July 2019-August 2021)

Assistant Editor, Informa Restaurant & Food Group (Oct. 2018-July 2019)

Freelance Food & Lifestyle Reporter (Feb. 2018-Oct. 2018)

Food & Lifestyle Reporter, Insider (June 2017-Feb. 2018)

News Editor, The Daily Meal (Jan. 2014- June 2017)

Staff Reporter, Straus News (Jan. 2013-Dec. 2013)

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